BCT operates a National Bat Helpline to provide the general public, owners of buildings containing a bat roost, and professionals with easily accessible and accurate information. Myths and misunderstandings about bats together with intolerance and fear have always been obstacles to their conservation, and by informing and supporting people who come into contact with bats BCT works towards its vision of a world where bats and people live in harmony. Last year the National Bat Helpline dealt with 14, 980 enquiries. The contract for managing statutory casework for Natural England, which BCT has held since 2004 (and for the whole of England since 2013), is in the process of being reviewed and the future legislative framework for bat conservation is uncertain as we go through Brexit. So we are

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