Job Summary:

Under direct supervision, the Guest Experience (GE) Representative plays an integral role in supporting the institutional goal of providing superlative on-site visitor experiences that create powerful emotional connections with our diverse guests. They work closely with other team members to welcome, orient, assist and thank all Aquarium guests and members. The GE Representative serves a variety of host and cashier roles throughout the aquarium, especially indoors and outdoors around entry and exit points. All work is performed in a highly dynamic environment - facilitating crowds on high-volume days and providing individual hospital