The Retail Coordinator leads front-of-house retail operations, eCommerce fulfillment, and retail inventory management for The Marine Mammal Center’s Sausalito Hospital and Visitor Center. Working closely with the Conservation Engagement team, the Retail Coordinator coaches volunteers, ensures smooth front-of-house operations, and engages with visitors about the Center’s ocean conservation work. The Retail Coordinator leads eCommerce fulfillment, ensuring adherence to fulfillment timelines and excellent customer support. With direction from the Retail Manager, the Retail Coordinator assists with the upkeep of online product pages and photos. The Retail Coordinator is responsible for processing incoming merchandise and distributing stock between the sales floor, online store, and storage