We're looking for someone with a background in learning and development, from a commercial or not for profit environment who can take the lead on a new piece of work. Focusing on identifying and creating a training package in commercial, customer care and income generation skills with the aim of increasing the profitability and visitor experience on our reserves. You will work with internal specialists in retail, catering, customer care and membership recruitment to develop current materials as well as create new content to provide a blend of learning products that will enable those working in visitor operations to increase their skills, knowledge and behaviours. This is an exciting new role within the HR and Development department and a great opportunity to lead on this project, wor

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