Overview

Compensation: $23 – $25/hour, full-me, non-exempt
Priority Application Date: Open until filled

Inspiring Hikers to Create Trails for Everyone, For Ever

Washington Trails Association (WTA) is the nation’s largest state-based hiking and trail maintenance organization. Powered by hikers for more than 50 years, WTA works to ensure Washington’s trails stand the test of me, connecting people to the outdoors—from everyday adventures to backcountry explorations. We engage our community as public lands advocates, as trail stewards, and as on-the-ground experts sharing knowledge with fellow hikers. WTA’s strength is in its community and future success depends on fostering an inclusive organization and engaged hiking community, where everyone feels welcome and represented.

Position summary

WTA impact is powered by nearly 5,000 annual volunteers. We are seeking a Volunteer Program Coordinator who is passionate about trails and volunteerism to support and engage this community as we continue advancing WTA’s mission. The Volunteer Program Coordinator helps ensure a positive experience for WTA’s volunteers by helping shape the trail maintenance volunteer program and providing administrative support. The successful candidate will be a detail-oriented team player who is motivated to provide excellent stewardship of our relationships and data.

The Volunteer Program Coordinator is a full-me non-exempt position based in WTA’s downtown Seattle headquarters that reports to the Trail Program Senior Manager.

Primary Responsibilities

Volunteer Coordination and Communication

• Serve as the process owner and main point of contact for the volunteer registration process; respond to inquiries via phone, email and other channels.
• Establish and maintain relationships with volunteers and program partners. Provide feedback on volunteer performance.
• Develop, coordinate and facilitate volunteer and staff trainings in partnership with Trail Maintenance program managers. Annually review and update training curriculum and materials.
• Manage group and corporate work party requests, collaborating with regional managers and development team staff as needed to schedule events.
• Oversee annual backcountry trip launch; including communication plan development and day-of logistics.
• Contribute content to newsletters, website, social media and Washington Trails Magazine.
• Oversee annual Volunteer Appreciation events statewide (virtual and/or in-person) and associated accomplishment materials; chair and organize cross-programmatic planning committee.
• Oversee Crew Leader College training registration and participate on the event planning committee.
• Support Logistics Coordinator with procurement and distribution of volunteer incentives, such as hard hats, vests, and t-shirts.
• Manage office volunteers in administrative projects.

Program Operations and Information Systems

• Assist development and implementation of outreach and recruitment strategies, together with Trail Program Senior Manager.
• Test and implement information system upgrades.
• Accurately track volunteer data, work party data, and related payments for adult and youth work pares in the Salesforce database and hard copy files.
• Develop and maintain documentation of internal procedures and policies.

General

• Attend work pares and other WTA events as needed (may include occasional overnights, evenings and/or weekends)
• Actively participate in organization and team meetings, trainings and other events.
• Other dues as assigned.

Job Skills and Experience

Competitive candidates will highlight the following experience in their application, or express willingness to learn:

• Demonstrated commitment to WTA’s mission and values on diversity, equity and inclusion.
• Prior nonprofit program coordination, volunteer management or equivalent experience.
• Strong computer skills and proficiency with Microsoft Office and Google Suite. Experience with Salesforce CRM database.
• Excellent documentation preparation, communication and wring skills.
• A proven self-starter with demonstrated ability to work independently and collaboratively to meet program/organization goals. Enthusiastic about embracing new challenges.
• Strong organizational skills including attention to detail, ability to create efficiencies and build investment in systems.
• Ability to set priories, manage a variety of responsibilities and meet deadlines in an ever-changing environment while maintaining attention to detail.
• Experience developing curriculum, facilitating trainings or providing other educational opportunities.
• Ability to accept and integrate feedback graciously, and give effective feedback to team members and volunteers.
• Cultural competency experience and demonstrated ability to work with people of diverse races, ages, genders, abilities and economic backgrounds.

Schedule

The Volunteer Program Coordinator is a full-me, non-exempt position based in WTA’s Seattle office. Currently due to the COVID-19 pandemic, WTA staff have the option to primarily work from home through February 2022 and vaccination requirements are in place for WTA staff and volunteers. Some tasks may require in-person presence at the office and occasional evening or weekend work.

Compensation

Compensation starts at $23 – $25 per hour. Salary depends on experience. Benefits package includes medical, dental, vision, retirement, disability, transportation, and holiday, vacation and sick leave.

Diversity, Equity & Inclusion

WTA is committed to advancing equity and continually working to become a more inclusive organization. We believe WTA, and Washington’s hiking community, is made beer by people with varied backgrounds, identities, abilities and lived experience. People of color and others with identities that are underrepresented in the outdoor industry (including but not limited to: gender identity, class, socioeconomic status, conviction history, sexual orientation, age, ability, and background) are strongly encouraged to apply.

WTA does not discriminate in employment opportunities or practices on the basis of age, color, gender identity, marital status, honorably discharged veteran or military status, national origin, citizenship or immigration status, political ideology, race, religion, sex, sexual orientation, genetic information, the presence of any sensory, mental or physical disability, status as a vicm of domestic violence, sexual assault, or stalking, or any other status or characteristic protected by federal, state or local law.

To apply: submit a resume and a brief cover leer describing professional and personal experience relevant to the position to jobs@wta.org. Include “Volunteer Program Coordinator” in the subject line. This position is open until filled. If you have any questions, please contact jobs@wta.org. View other available jobs at www.wta.org/jobs. We look forward to hearing from you!