Terms of Service

Last updated: 11th August 2025

These Terms of Service (“Terms”) govern your use of the Conservation Careers Ltd website at https://www.conservation-careers.com (“Website”) and the purchase of any products or services we offer. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

We are Conservation Careers Ltd, a private limited company registered in England & Wales (company number 9299728).

Registered address: 88 Glapthorn Road, Oundle, PE8 4PS, England

VAT number: GB355403315

You must be 18 years or older to create an account or purchase from us.

We sell:

  • Self-paced online courses

  • Memberships (including CC Academy)

  • Job advertising and employer services

  • Coaching and consulting services

1. Pricing and VAT

  • Courses and memberships: Prices for UK and EEA customers include VAT.

  • Coaching/consulting and job advertising: Prices are shown exclusive of VAT; VAT will be added at checkout or invoicing for UK and EEA customers.

  • For customers outside the UK and EEA, taxes may be applied according to the laws of your country and will be shown at checkout.

  • All prices are in GBP unless otherwise stated.

  • We may change prices at any time, but changes will not affect confirmed orders placed before the price change.

2. Purchases, Payments and Refunds

2.1 Payment methods

Payments are processed via trusted third-party payment processors (e.g. PayPal, Stripe). You must ensure your payment details are accurate and that you have the legal right to use the chosen payment method.

Where we issue invoices (e.g. for job advertising or coaching), payment terms are strictly 30 days from the invoice date.

2.2 Refunds and cancellations

  • Where a specific refund period is clearly stated at checkout (e.g. a 14-day guarantee on certain courses), we will honour it in full.

  • For all other purchases, no refunds are given.

  • Memberships: Free trials are offered before the first charge. You must cancel before the end of your trial to avoid billing. Once billed, membership fees are non-refundable. You may cancel any time, and access will continue until the end of the paid billing period (no pro-rata refunds).

  • Job advertising: Non-refundable once posting or processing has begun.

  • Coaching/consulting: Non-refundable once booked.

  • Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

3. Subscriptions and Renewals

3.1 Free trials

Where a membership subscription includes a free trial (e.g. 7 days), you must cancel before the end of your trial to avoid being charged. If you do not cancel in time, the first payment will be taken and is non-refundable.

3.2 Automatic renewals

Membership subscriptions automatically renew at the end of each billing period (monthly, six-monthly or annually, as chosen at purchase) using the payment method on file.

We do not send renewal reminder emails; it is your responsibility to manage your subscription and cancel before renewal if you do not wish to continue.

3.3 Cancellation of subscriptions

You may cancel your membership at any time via your account on the Website.
When you cancel:

  • Access will continue until the end of your current paid billing period.

  • No pro-rata refunds will be given for unused time.

4. Accounts

When you create an account, you must:

  • Be at least 18 years old.

  • Provide accurate, complete and up-to-date information.

  • Keep your login details secure and not share them with others.

You are responsible for all activity on your account.

We may terminate or suspend your account at our sole discretion if we believe you have breached these Terms.

You can close your account at any time via your account settings on the Website.

5. Content Rules

If you submit comments, reviews, job listings, course materials, images or any other content to our Website, you grant Conservation Careers Ltd a worldwide, non-exclusive, royalty-free licence to use, reproduce, publish and distribute that content for any lawful purpose.

You must ensure that your content:

  • Does not infringe the intellectual property rights of others.

  • Does not include confidential or personal information without permission.

  • Is not illegal, defamatory, discriminatory, pornographic, abusive, harassing, violent, or otherwise inappropriate.

  • Is not spam or promotional content without our written consent.

We may remove any content at our sole discretion.

6. Prohibited Uses

You agree not to use the Website in any way that:

  • Breaks any applicable law or regulation.

  • Impersonates Conservation Careers Ltd, our staff, or any other person or organisation.

  • Misrepresents your identity or affiliation.

  • Sends unsolicited advertising, spam, or other promotional material without consent.

  • Restricts or interferes with another person’s use of the Website.

  • Damages, disables or overburdens the Website, including introducing viruses, malware or harmful code.

  • Uses automated tools (such as robots or spiders) to access the Website without our permission.

  • Attempts to gain unauthorised access to our systems, servers, or data.

  • Attacks the Website (including denial-of-service or distributed denial-of-service attacks).

  • Copies, monitors, or scrapes Website content for purposes outside of lawful personal use without our permission.

7. Availability, Accuracy and Errors

We aim to keep the Website available and up to date, but:

  • We do not guarantee uninterrupted access.

  • The Website and its content are provided “as is” without warranties of any kind, except as required by law.

  • Information (including product descriptions, pricing and availability) may be incorrect, incomplete, or outdated.

  • We may update, change or remove content at any time without notice.

  • If you spot an error, you should notify us as soon as possible using the contact details in Section 15.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special or consequential loss or damage (including loss of profits, revenue, data or goodwill) arising from your use of, or inability to use, the Website or our products and services.

  • Our total liability to you for any claim will not exceed the total amount you paid to us for the specific product or service giving rise to the claim.

  • Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

  • Your statutory rights as a consumer are not affected.

9. Third-Party Links

The Website may include links to websites or services operated by third parties.

  • These links are provided for your convenience only.

  • We do not control, endorse or take responsibility for the content, products, services or practices of any third-party websites.

  • You are responsible for taking precautions to protect your devices and data when accessing external sites, including checking for viruses, malware or harmful content.

10. Intellectual Property and DMCA

All content on the Website — including text, graphics, images, videos, logos, designs, software, and layout — is protected by copyright, trademark and other intellectual property laws. Unless otherwise stated, these rights belong to Conservation Careers Ltd or our licensors. All rights are reserved.

You may not copy, distribute, modify, or use any part of the Website content without our prior written consent, except for personal, non-commercial use.

We respect the intellectual property rights of others. If you believe that material on the Website infringes your intellectual property, you may submit a written notice titled “Infringement of Intellectual Property Rights – DMCA” to:

Conservation Careers Ltd

Email: mail@conservation-careers.com

Address: 88 Glapthorn Road, Oundle, PE8 4PS, England

Your notice must include:

  1. An electronic or physical signature of the person authorised to act on behalf of the owner of the intellectual property.

  2. A description of the work claimed to be infringed, including the URL or a copy of the work.

  3. Your name, address, email and telephone number.

  4. A statement that you have a good-faith belief the disputed use is not authorised by the owner, its agent, or the law.

Incomplete notices will not be processed. You may be liable for damages (including costs and legal fees) if you make a false claim.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of England & Wales.

You agree that any dispute or claim (including non-contractual disputes or claims) will be resolved exclusively in the courts of England & Wales.

If you are a consumer in the UK or EEA, you may also be entitled to use an alternative dispute resolution (ADR) body or the European Commission’s Online Dispute Resolution platform, but this does not limit your right to bring proceedings in court.

12. Changes to These Terms

We may update these Terms from time to time.

Changes take effect immediately upon posting to the Website.

Your continued use of the Website after changes are posted means you accept the revised Terms.

The “Last updated” date at the top of the Terms will always show the most recent version.

13. Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable UK or EEA consumer protection laws.

Where the law gives you rights that cannot be excluded or limited, those rights will apply regardless of anything in these Terms.

14. Contact Us

If you have any questions about these Terms or our products and services, please contact:

Conservation Careers Ltd
Email: mail@conservation-careers.com
Address: 88 Glapthorn Road, Oundle, PE8 4PS, England