Overview

Frankfurt Zoological Society (FZS) conserves wildlife and ecosystems focussing on protected areas and outstanding wild places. FZS maintains long-term conservation programmes in Africa, South America, Asia and Europe. The Africa Programme is FZS’ largest and oldest and is active in five focal countries: the Democratic Republic of Congo, Ethiopia, Tanzania, Zambia and Zimbabwe (www.fzs.org).

FZS Zambia (FZS-Z) is looking for a tourism co-ordinator with a background in tourism operations to play a crucial role in our work developing tourism in and around the North Luangwa Conservation Programme (NLCP), and coordinating operations in existing community camps.

The Tourism co-ordinator will oversee the implementation of training and standardisation plans relating to camp management and customer service, as well as managing compliance requirements such as licensing and reporting with respect to all tourist activities supported by the North Luangwa Conservation Programme (NLCP).

The role will require a proactive individual to manage relationships with NLCP tourism partners and ensure the smooth running and professionalisation of tourism facilities in and around North Luangwa National Park.  You will have a proven track record in tourism and operation and, coordination. You need to have leadership and interpersonal skills to ensure professional delivery against project aims, objectives and timelines meeting regional best practices.  You will be able to run and develop existing structures.  Specifically, you would mentor and support staff to deliver community-based tourism products at NLCP. You will be able to work independently as well as part of a team. This position reports to the FZS-Z NLCP Project and Programme Managers.

Requirements:

  • Degree qualifications required in relevant field
  • 3+ years post-degree experience in the sector
  • Broad knowledge of ecotourism principles
  • Strong organisation and problem-solving ability
  • Competence in the use of business software programs (MS Word, Excel, etc).
  • Driving license with experience driving in rural areas and/or National Parks in Zambia
  • Solid approach to planning and data management
  • Self-motivated and able to work efficiently under pressure to meet deadlines.
  • Skilled collaborative worker, with experience working with a range of stakeholders e.g. communities or decision makers
  • Effective communicator
  • Experience of contributing to community projects
  • FZS-Z would particularly welcome applications with experience in one or more of the following areas: hotel or lodge management, project management of tourism development sites, training of tourism staff.

Salary: Commensurate with qualifications and experience

Start Date:  Feb 2024

Contract Type: Full time; 1yr

Location: NLCP/field

To Apply: Email to jobs@fzs.org

Application requirements: Please email a covering letter (max. 1 page) explaining why you feel you should be considered for this post; a full CV (highlighting relevant experience and achievements); and contact details for three referees (who will not be contacted without your permission). Please use ‘Tourism Co-ordinator – FZS Zambia’ as the subject line.  Kindly email the cover letter and CV as a single document. NB: Please do not send any copies of certificates

The closing date for applications is 23:59hr Sunday 7th January 2024. First interviews will be held early-January 2024. Candidates selected for interview will be contacted by email or telephone – please specify your preferred method of contact in your covering letter.

Regrettably, due to limited resources and the high number of applications anticipated, we are only able to contact short-listed candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.

FZS values diversity and is committed to equality of opportunity.

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