Overview

Denver Zoo is a leader in animal care, wildlife conservation, and education. We are passionate about our commitment to excellence in support of our mission of Inspiring Communities to Save Wildlife for Future Generations. Denver Zoo honors our animals, staff, and guests by conducting ourselves at the highest level of integrity through our Core Actions — Inspire Awe: Safety, Care, Connect and by embracing our Core Values of: Welcoming, United, Curious, Courageous and Transformative in all that we do.

The Conservation Interpretation and Resources Coordinator position advances Denver Zoo’s mission of saving wildlife for future generations through support of interpretive experiences and stories that elicit moments of awe and encourage our diverse audiences to engage in conservation action. This position, with the Conservation Interpretation and Resources Manager, supports Denver Zoo’s overall guest engagement efforts by contributing to and developing a variety of resources used to engage audiences of all ages, including interpretive graphics; biofacts and education collections (non-living); digital assets; and educational content for the zoo’s mobile app and website. The ideal candidate for this position will have the ability to translate and review content in Spanish.

Our staff is a dedicated and diverse group of individuals committed to providing quality care to our animals while creating moments of awe for guests. If you are a like-minded individual and thrive in a dynamic, fast paced and innovative culture, Denver Zoo is the place for you!

Essential Duties and Responsibilities

Interpretive Writing and Content Development: Collaborates on the development of outcomes and narrative story for new and existing exhibits, including writing interpretive graphic content and concepts for interactive displays in collaboration with internal and external staff. Researches and develops outcome-based graphics programs for diverse audiences using best practices in non-personal interpretation; partners with Conservation Engagement Managers. Ensures alignment with Interpretive Master Plan; partners with Conservation Engagement teams, Planning, Graphic Design, and interdepartmental Zone Teams to create and implement an optimal guest experience. Ensures cultural and scientific appropriateness of all text and visuals on site to help achieve Denver Zoo’s educational and diversity standards.

Interpretive Resource Development and Management: Develops and coordinates programmatic resources that support CELE. Supports the zoo’s Biofacts Collection, including the procurement of new biofacts, appropriate storage and inventory of existing collections. Supports the quality assurance of campus-wide interpretive elements, including exhibit theming elements in Harmony Hill, Toyota Elephant Passage and new exhibits as they are constructed. Develops and maintains animal-related content on Denver Zoo’s mobile app and website. Work with small teams of dedicated volunteers who assist with Biofacts administration and program request duties, Fact Sheet creation and exhibit theming maintenance.

Departmental Leadership: Models and advocates for positive team culture within department, including support of staff and volunteers. Contributes to and supports team and departmental goals, vision, and priorities. Contributes to the development, planning, tracking and reporting of annual budget, in collaboration with Conservation Interpretation and Resources Manager.

Other Responsibilities and Duties

• Set priorities in alignment with Inspire Awe:
  • Safety first, always
  • Care demonstrated through exceptional guest service
  • Connect with each guest utilizing ROADMAP’s guest engagement strategies and program development process
• Demonstrate a commitment to Denver Zoo’s Sustainability Policies by adhering to all environmental, safety, & health regulations, procedures, and goals.
• Act in accordance with Denver Zoo’s Core Values of: Welcoming, United, Curious, Courageous and Transformative in all interactions with staff, guests, volunteers, and vendors.
• Model cross-team support by helping facilitate and advise CELE colleagues in other programming of the department.
• Participate in and provide support for departmental activities including: special events, temporary exhibits, Free Days, professional development opportunities, grant writing and reporting, and departmental strategic planning.
• Serve on committees and projects as requested.
• Represent Denver Zoo to the community in a professional and positive manner.
• Comply with all zoo policies and perform other supportive duties as needed.
• Perform various duties as assigned.
• Availability to work weekends and evenings. Flexibility a must.

Technical / Professional Requirements & Qualifications

• Passion for Denver Zoo’s mission.
• Knowledge and demonstrated skills in outcomes-based interpretive planning and interpretation. Previous experience and training in Denver Zoo’s ROADMAP program, or backwards design, preferred.
• Excellent verbal and written communication skills, including editing and grammar; gifted storyteller and science communicator who writes clearly, concisely and imaginatively.
• Self-motivated and self-directed individual with the ability to succeed in a fast-paced environment while working on multiple projects both independently and on a team.
• Strong interpersonal skills and demonstrated ability to work collaboratively with team members, consultants, staff and external partners.
• Ability to read, write, and speak Spanish preferred.
• Available to work weekends and weeknights as necessary.

 Position Conditions

• Ability to pass a background check and pre-employment drug and alcohol screen.

Compensation

Range for this position is $21.85 – $26.77 (hourly).