The Development Operations Manager is responsible for the donor database including processing and acknowledging gifts and pledges, creating, and running reports and queries, exporting, and importing data, mail-merging, coding, configuration management, user support calls, and maintaining the integrity and consistency of all donor records. This position provides development services to all key areas of the department including Steward level/Pacific Circle membership, major gifts, grants, events, capital campaign, and annual programs. This position also works closely with other departments such as Finance, Guest Services, Guest Support Center, and Information Technology to implement all processes related to the donor database.

ESSENTIAL FUNCTIONS

To perform this job successfully,