Conservation International (CI) has been protecting nature for the benefit of all for over 30 years. Through science, policy, and partnerships, CI is helping build a healthier, more prosperous and more productive planet.

POSITION SUMMARY

This position will be reporting to the ITSM Director, providing both first and second tier technical support to system end users. Handle routine technical support issues in the areas of PC support including configuring new and existing PCs, MACs and peripherals and performing basic hardware and software installations. Review, troubleshoot and resolve issues reported by users and work with other members of the IT Technical Support team to resolve more complex issues. Ensure user requests, follow up actions and final resolution

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