If you are a team player looking to further develop your customer service career, this could be the ideal opportunity for you!
This is a Permanent, Full Time vacancy that will close in 15 days.
You will be part of the multilingual MSCI Licensing team who process and approve requests for the use of the Marine Stewardship Council (MSC) and the Aquaculture Stewardship Council (ASC) labels. You will work closely with commercial staff in our regional offices on licensing and commercial issues and build relationships with customers.
To be successful in this role, you will be a highly motivated individual with experience in administration and customer service.
We’re looking for someone who has:
- a strong focus on the delivery of excellent customer service, including expectation management;
- an interest and willingness to learn about licensing processes and the role of the Licensing team within the organisation;
- confidence to represent the Licensing team in the selected markets;
- exceptional communication skills and is self-assured in liaising with people at all levels;
- excellent attention to detail with experience in working with databases including data entry and processing, and;
- the ability to operate in a very busy environment with several tasks competing for priority.
If this has inspired you, please apply here!
We look forward to hearing from you!
Please note: as this role could be supporting our North American market, working some later evenings may be required in order to liaise with our North American stakeholders. Finishing times would be no later than 7pm on these occasions.
Working at the MSC
The MSC’s vision is for the world’s oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Through our internationally recognised certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded in the marketplace, through the leadership of our partners. Over 400 fisheries around the world, representing more than 17% of the annual global marine catch, are now engaged in the MSC program and MSC certified and labelled seafood products are now available in over 100 countries.
The MSC is committed to the principles of equality and fairness and we welcome applications from all communities. We do not discriminate on the grounds of age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation or disability. If you consider yourself to have a disability and need reasonable adjustments made during the recruitment and selection process, please let us know how we can help you.
Fisheries science and marine biology: Working to develop our standards and with fisheries undergoing MSC assessment
Supply chain management: Overseeing our work in product integrity and helping to develop our Chain of Custody Standard
Marketing and communications: Supporting our mission by growing awareness of sustainable seafood and the blue MSC label
Seafood sourcing: Working with commercial organisations to support their buying commitments
Logo licensing: Working with partners in more than 100 countries to ensure that our label is used correctly
Data and IT: Running our reporting tools and systems