Are you interested in influencing, motivating and guiding a team to deliver excellent customer service and to meet agreed service levels? Do you enjoy finding ways to introduce efficiencies through identifying ways to streamline processes and procedures? We are looking for a passionate individual interested in using their exceptional line management skills who is  looking for a chance to be a role model for delivering excellent customer service and playing a part in improving our customer experience. You could contribute to ensuring that the MSC can continue our important work enabling partner organisations to promote their own commitment to the future health of the oceans. The Licensing team plays an important role in this process through managing the use of our ecolabel and