We have 3 roles available as Visitor Experience Assistant, working to provide a first-class service to visitors to our beautiful and stunning RZSS Highland Wildlife Park located in the Cairngorms national park, engaging with customers/visitors and ensuring a high standard of customer service at all times, presenting our park to the highest standards.

Some of the things you’ll do:

  • Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors and colleagues to meet/exceed our Visitor Experience Standards, e.g. provide a personal, knowledgeable, and positive level of service daily.
  • Respond to unexpected situations (minor customer complaint) in a professional manner and seek advice and

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