Description

Laura Duncan   
Tel: 07590375104
Email: laurajduncan@hotmail.com

Outgoing life sciences graduate with a passion for animals and the environment and strong experience in wildlife education.

Educational Qualifications
2011-2014 University of Liverpool, Merseyside
BSc Honours degree in Zoology
Modules included; animal behaviour, conservation biology, parasitology, advance techniques for zoologists, quantitative biology, population ecology, 3x practical field trips, third year research project

2009-2011 St.Helens College, Merseyside
BTEC National Diploma in Animal Management
Modules included; Animal handling, health and biology. Animal conservation, animal collection management, zoo health and husbandry, nutrition, breeding and welfare, exotic animals, wildlife rehabilitation

2004-2009 Haydock Sports College, Merseyside
GSCE’s
Including; English, Mathematics, Statistics, Core Science, Additional Science, Biology specialism, Geography

Most recent employment history
04/2015 – 12/2017                Le Pain Quotidien, London                            Role: Supervisor
– Supervising the front of house team at the same time as being able to manage my own section. Involved ensuring team were motivated and happy and were following all steps of service which in turn guaranteed exceptional customer service was being delivered always
– Dealing with customer complaints in appropriate manner
–  When needed also worked a lot of the manager shifts managing front and back of house

Relevant voluntary work
02/2016 – 05/2016          Wildfowl and Wetlands Trust, Barnes           Role: Environmental education assistant
– Meeting and greeting local primary schools
– Engaging with the school children
– Aided the environmental officers in teaching their lessons
– Provided assistance to members of the public visiting
– Helped with a family fun day with pond dipping and arts and crafts

05/2015 – 10/2015           The Conservation Volunteers, Haringey         Role: Environmental education assistant
– Helped to teach environmental education to primary school children within a small nature reserve
– Worked as a team and individually with other volunteers to create new educational activities and games
– Took small groups around the reserve and gave talks on wildlife and habitats

06/2013-07/2013             Operation Wallacea , Peru                                  Role: Research assistant
– Worked with a conservation organization in the Amazon rainforest alongside scientists, in order to gather data on native animals to be able to identify species of high conservation importance
-Carried out transect surveys for river dolphins, land based transect counts of primates and mammals, mist netting techniques, checking camera traps and electronic inputting of data

06/2012-08/2012               Ape Malaysia, Malaysia and Borneo                  Role:  Zoo/education assistant
– Worked within a zoo with a company that helps to improve the lives of animals kept in captivity  through educating zoo staff and visitors on the importance of animal welfare and enrichment
– Designed and constructed enrichment to give to animals to suite their different needs; foraging, hunting, playing
– Participated in community projects in Borneo such as teaching the local school children the importance of their native wildlife and the impacts of palm oil plantations and deforestation on the natural habitats and wildlife.
– Planting trees in areas of deforestation
– River surveys to monitor the animals

Interests/additional information
– I thoroughly enjoy being outdoors regularly and practice wildlife photography as I am always fascinated in the world, the environment and the animals that inhabit it
– I am a keen animal advocate and offer my support to different animal campaigns by helping to educate people through attending demonstrations, giving out leaflets and engaging with the public and also promoting different causes via social media and word of mouth
–  I am currently learning the Polish language as it is the UK’s second most spoken language
– I am first aid at work ‘appointed persons’ trained
– I hold a full, clean driving license

References
– Available upon request